At Distinct Cloud Labs, we value the privacy of our users, partners, and clients. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website and services. We are committed to protecting your personal information and complying with applicable data protection laws.
Information We Collect
We may collect the following types of information from users of our website and services:
Personal Information
- Name
- Email address
- Phone number
- Company name
- Job title
- Payment information (when purchasing services)
Non-Personal Information
- Browser type and version
- Device information (such as operating system)
- IP address
- Pages visited on our website
- Cookies and tracking technology data
How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services: We use your information to deliver the services you have requested and to improve our offerings.
- To communicate with you: We may use your contact information to respond to inquiries, provide customer support, send updates about our services, or notify you of changes to our policies.
- For marketing purposes: With your consent, we may send you promotional emails about new products, services, or events that may interest you.
- To process payments: We use your payment information to process transactions securely.
- For analytics: We use non-personal information to analyze trends, manage the website, track user engagement, and gather demographic information.
Data Security and Retention
We take the security of your personal information seriously. We implement a variety of security measures to safeguard your data, including encryption, firewalls, and secure server infrastructure. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting obligations.
Your Rights and Choices
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we update or correct any inaccurate information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Objection: You can object to the processing of your personal information for marketing or other purposes.
- Data portability: You can request that your information be transferred to another service provider.
To exercise your rights, please contact us at [email protected]. We will respond to your request within the timeframes required by applicable law.