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Feel free to reach out to us using the options below, and our dedicated team will respond to your inquiries promptly.
“This software simplifies the website building process, making it a breeze to manage our online presence.”
David Larry
Founder & CEOOther ways to reach us
Frequently asked questions!
- How does Milo AI help my e-commerce store?
Milo AI provides 24/7 customer support, handles pre-purchase questions, manages post-purchase support, sends personalized messages, and helps recover abandoned carts. It's designed to boost sales and improve customer satisfaction while reducing your workload.
- Do I need technical knowledge to set up Milo?
No technical knowledge is required. Milo is designed for easy setup with popular e-commerce platforms like Shopify and WooCommerce. Our support team will guide you through the entire setup process to ensure smooth integration.
- How long does it take to see results?
Most customers see immediate improvements in customer response times and engagement. For sales metrics, many businesses report significant improvements within the first month, with some seeing up to 30% increase in customer engagement and 25% boost in sales.
- What languages does Milo support?
Milo supports multiple languages and can automatically detect and respond in your customer's preferred language, making it perfect for international e-commerce businesses looking to expand their reach.
- How does pricing work?
We offer flexible plans based on conversation volume, starting with our Starter plan for growing stores and scaling up to our Growth plan for larger operations. All plans come with a 7-day free trial, no credit card required.
- Is my data secure with Milo?
Yes, we take data security seriously. Milo uses enterprise-grade encryption and complies with major data protection regulations. Your customer data is always protected and never shared with third parties.
- What kind of support do you offer?
We provide comprehensive support including setup assistance, ongoing optimization, and dedicated account management for Growth plan customers. Our team is available to help you maximize the value of your Milo implementation.
- Can I customize Milo's responses?
Yes, Milo is fully customizable. You can tailor the AI's responses, knowledge base, and conversation flow to match your brand voice and business goals. The Growth plan offers even more advanced customization options.
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